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Generative AI and Legal Aid: Results from a Field Study and 100 Use Cases to Bridge the Access to Justice Gap
Colleen V. Chien, Miriam Kim
First field study of legal-aid lawyers using generative AI (n=91 with structured "concierge" support); 90% reported productivity gains and 75% intended continued use, with initial gender adoption gaps closing by trial end.
·legal aid ·generative AI ·field study ·access to justice ·professional adoption
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